Wednesday, October 17, 2012

Joe Joe's Update!

In regards to the post bellow, Homework #5, I have finally received a reply to my email sent to trader joes... and wow.

Here is my original email:

Hello! My name is Cailtin Arend and I am doing a homework assignment for my environmental science class at Riverside Community College. We were to pick a food that we like to eat and analyze the ingredients, figure out where they were grown and if they were grown sustainably. I would really appriciate if you would share this information with me :) particularly your flour, vanilla beans, and what exactly "natural flavors" means for this product.
Thank you!

Your loyal customer,
Caitlin Arend


And here is their very helpful and informative reply:

Caitlin,

We appreciate your inquiry.  We are a privately held business and we do not disclose any business practices or information.  We are sorry that we will be unable to assist.  We appreciate your understanding.

Sincerely,
Amy
Trader Joe's
Customer Relations

I mean really? This is a company that claims to be all about the best products, all natural, organic etc. Now if the products really are so good, then why would they hide this simple information? It's all just very strange and all I can conclude from it is that there is something about the individual products they use that would hurt the company if the information was released.

2 comments:

  1. private companies should be ran like giovernment angencies... everything open for the public to see.

    ReplyDelete
  2. Nice work, I don't know anymore about anything when it comes to groceries, all the Mom and Pop stores are all gone. Trader Joes has been one of my "their cool" stores, I just do not know anymore.

    ReplyDelete